Integrations3 min readBeta

Connecting Tripletex

Connect Tripletex to give an accounting agent read and write access to your chart of accounts, vouchers, invoices, and suppliers.

Info

The Tripletex integration is currently in Beta. Core read and voucher flows are working, but some write paths and edge cases are still being refined. We welcome feedback from accounting teams trying it out.

Prerequisites

Tripletex uses API tokens rather than OAuth. Before connecting, you'll need:

  • Tripletex admin access
  • A Consumer Token from Tripletex (long-lived)
  • An Employee Token from Tripletex (long-lived)

Both tokens are generated in your Tripletex account. Contact your Tripletex admin if you don't have permission to create tokens yourself.

Connect Your Account

  1. Open Settings → Connected Apps
  2. Find Tripletex and click Configure Tripletex
  3. Paste your Consumer Token and Employee Token
  4. Select your environment: Production or Test
  5. Click Validate — Symbi exchanges the tokens for a session token to confirm they work
  6. Save to complete the connection

Only Owner and Admin users can configure Tripletex.

Sync Schedule

Tripletex does not send webhooks, so Symbi polls every 4 hours for new and updated:

  • Vouchers
  • Invoices
  • Travel expenses

This means there can be up to a 4-hour delay between a change in Tripletex and your agent seeing it. Most accounting workflows don't require instant reaction, but if you need faster sync, contact support and we'll discuss options.

Webhook (Optional)

You can also configure a webhook from Tripletex to Symbi for certain event types. If you'd like faster notifications, the Tripletex card exposes a webhook URL and secret you can paste into Tripletex's webhook configuration.

What Your Agent Can Do

Default (safe, read-heavy):

  • Get Voucher — fetch voucher details
  • Get Chart of Accounts — understand the account structure
  • Search Accounts — find specific ledger accounts
  • Get Supplier / Invoice / Travel Expense — read record details

Opt-in (read-heavy lists and writes):

  • List Vouchers / Suppliers / Invoices / Departments / Projects / Bank Statements — bulk reads
  • Update Voucher — modify postings and account assignments
  • Create Voucher — open new vouchers

Common Patterns

  • Bookkeeping assistant — an agent that watches for new vouchers, classifies them against your chart of accounts, and proposes postings for you to review
  • Invoice follow-up — a scheduled agent that checks unpaid invoices weekly and drafts follow-up emails
  • Expense triage — an agent that categorizes incoming travel expenses against the right project and department

Warning

Accounting data is sensitive and mistakes are costly. We strongly recommend keeping any agent with Tripletex write access in Always Review mode indefinitely, unless you have a very constrained, well-tested workflow.

Security

Tripletex tokens are AES-256 encrypted at rest. Session tokens are generated on demand with a 12-hour TTL and never exposed in the UI. You can rotate your tokens at any time from Tripletex and update them in Symbi.

Limitations

  • Company-only — not available for the Personal Assistant
  • 4-hour polling — no true real-time sync
  • Write access is opt-in — off by default to prevent unintended accounting changes

What's Next?